Return Policy

We have a no return policy. Due to the nature of the Covid-19 virus, we are unable to offer returns/refunds at this moment. However, if you’re unsatisfied for any reason, you can contact us for an exchange only.

Feel free to contact us at team.swevenmag@gmail.com with any questions 

Damages and issues
We do our best to double check every item we ship out. In the case we miss something you can contact us immediately. If the item is defective, damaged, or if you receive the wrong item we will exchange it free of shipping or any other charges(product must be unused and unwashed).

Exceptions / non-returnable items
We cannot accept returns on custom/bespoke or made-to-order items. Feel free to ask us any questions and relay any thoughts on sizing and fit during consultation.